How much will shipping cost?
While we wish we could, unfortunately we are unable to cover the cost of shipping at this time. Your exact shipping cost will be calculated at checkout, using the rates provided by our carriers (based on your destination). The good news is that we provide you with our pre-negotiated commercial rates, so shipping through us will be cheaper than it would be on your own!
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't gotten a shipping confirmation within 24 hours of placing your order, we recommend checking your Promotion and Spam folders (this happens all the time!) If you still don't see a note from our team, please reach out to firstname.lastname@example.org with your name and order number and we'll look into it for you!
Where do you deliver?
We ship anywhere within the United States, including Alaska, Hawaii + Puerto Rico. We are happy to hand deliver corporate / event / bulk orders in the Rochester, New York area. Please reach out to email@example.com to coordinate drop off.